quinta-feira, janeiro 13, 2011

Cuidado com as lojas virtuais

É incrivel como a falta de respeito com o consumidor existe mesmo nas lojas tidas como "confiáveis" na internet. Empresas como: submarino, americanas, compra fácil, etc.. estão entre os campeões de reclamação no site reclame aqui (site que dá voz ao consumidor denuciar abusos), recentemente tive o desprazer de realizar uma compra no submarino e constatar a falta de estrutura, falta de respeito e principalmente falta de compromisso com o consumidor, fiz uma compra de brinquedos para meus filhos pensando no natal, acontece que até hoje não foi entregue os produtos tendo sido mudado o prazo de entrega por três vezes e a loja ter se tornando incomunicável, somente uma vez consegui falar com um atendente que mudou o prazo de entrega e não cumpriu, o pagamento está garantido já que foi no cartão e a fatura já está chegando agora a mercadoria que é bom nada. Atenção consumidor esse tipo de coisa só ocorre porque continuamos a comprar nesse tipo de loja a partir do momente que houver uma corrente contra esse tipo de abuso a empresa passa a respeitar o consumidor e se uma única voz denunciar os abusos eles jamais cessarão, por isso peço a todos os consumidores que opinem nos blogs, redes sociais, comunicadores instataneos sobre esse tipo de coisa somente assim seremos ouvidos ou você vai esperar e ser o próximo a ser tratado como lixo.    

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